Previous incidents
December 2025
Dec 04, 2025
1 incident
Third Party Distruption
Downtime
Resolved Dec 04 at 04:18pm AEST
We have confirmed all the issues have been fixed. Everything is back to operational. We are extremely sorry for the downtime.
2 previous updates
November 2025
Nov 14, 2025
1 incident
Due to a severe thunderstorm, some services will be unavailable.
Downtime
Resolved Nov 15 at 09:12am AEST
All services are online, you will be credited for this downtime from our SLA policy.
1 previous update
October 2025
Oct 26, 2025
1 incident
Service Update - NBN Infrastructure Damage
Downtime
Resolved Oct 26 at 11:15pm AEST
Everything is resolved. We are extremely sorry about the downtime.
2 previous updates
Oct 06, 2025
1 incident
Error 521 when loading web dashboard.
Downtime
Resolved Oct 06 at 10:27am AEST
The issue has been resolved.
1 previous update